Connect branch offices, mobile colleagues and client information from the first instruction to the final handover.
An agency’s working day moves between enquiries, viewings, negotiations and administration. Your team needs access to the right information whether they are at a branch desk or between appointments. A missing document or an unavailable mailbox can hold up the next conversation.
Strata Digital can help bring everyday IT support, Microsoft 365 and device management into a clearer arrangement. We start with your branches, people and property software, then agree where support is needed and how to work with the suppliers you already use.
Organise shared mailboxes, calendars and working documents so colleagues can pick up an enquiry or hand over a property without relying on one person’s inbox. Agree ownership and access for each shared resource.
Review laptops, mobiles and sign-in arrangements for staff who work across locations. Plan equipment setup and access changes alongside new starters, role changes and leavers.
Review account protection and give staff a clear route for reporting suspicious messages. Connect technical controls with practical checks around unexpected payment requests and changes to contact details.
Document who looks after connectivity, devices, email and your agency platform. Agree how issues move between Strata and the software supplier, and which information needs to be available during an interruption.
A branch opening is a useful time to review more than the new office’s equipment. Consider which mailboxes and calendars will be shared, how colleagues will reach property records, and who will arrange connectivity. Existing staff may need different permissions as responsibilities move between branches. We can help map those changes, agree a setup sequence and prepare a handover so the new team knows how to access its tools and request support. The plan should also identify any changes your agency software provider needs to make.
Start with a list of branches, staff, devices and the applications used for sales, lettings and property management. We can then identify recurring problems and agree the first improvements.
Discuss your IT requirementsManaged IT support for UK businesses, with remote and on-site help, device management, proactive maintenance and clear service reviews from Strata Digital.
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Explore this serviceWe can review the devices, access and connectivity around your platform and agree a support route with its supplier. Application-specific administration and changes depend on the product and the responsibilities agreed for your service.
We can help plan shared mailboxes, calendars and document access in Microsoft 365. The aim is to make information easier to find while keeping access appropriate to each team and role.
Consider connectivity lead times, equipment, user accounts, shared information and support ownership before opening. We can help turn those requirements into a staged setup plan and handover.
Tell us what is working, what is slowing people down and where you need a clearer plan.