Recognising suspicious messages
Help people assess unexpected links, attachments and requests without relying on a single visual clue. Explain how to verify a message using a trusted channel and where to report it when the answer is uncertain.
Cyber security
Cyber security awareness training
Make security guidance useful in the working day. We help organisations build awareness around suspicious emails, account access, information sharing and the practical steps people should take when something does not look right.
Built around your business
Help your people recognise the warning signs
A person dealing with a busy inbox or a convincing payment request needs a clear decision process. A policy stored somewhere on the intranet is rarely enough on its own. Useful awareness work relates the risks to the tasks people actually perform and makes it easy to ask for help.
We start with the situations that matter to your teams, from customer information to supplier payments and remote working. The programme can combine role-relevant guidance, short learning activities and a defined reporting route. Any simulations or exercises are scoped and agreed in advance with the organisation.
The work behind the outcome
What we help you put in place
Sensitive business requests
Build checks around changes to bank details, urgent payments and requests for personal or confidential information. The guidance should reflect your approval process and make independent verification a normal part of the task.
Safer everyday habits
Cover account protection, appropriate sharing and the use of business devices. Keep advice relevant to the applications your people use, with clear boundaries for handling information on personal devices or unfamiliar online services.
A supportive reporting culture
Make it clear what to do after an accidental click or an unexpected sign-in prompt. Reporting should help the business respond promptly, without encouraging staff to hide mistakes or investigate a suspected incident themselves.
From the first conversation to handover
How the work takes shape
Choose the priorities
Review common scenarios, existing policies and the questions staff ask. Identify teams that need guidance tailored to their responsibilities.
Deliver practical learning
Use examples and activities that relate to those tasks. Explain the reporting and escalation route alongside the security advice.
Reinforce useful behaviour
Review participation, feedback and recurring questions. Refresh the guidance after significant changes to systems, working practices or business risks.
Your proposal sets out the systems, deliverables, responsibilities and service arrangements included. We agree these before work begins.
Your questions, answeredYour questions about
Your questions about
cyber security awareness training
Something else on your mind?
Talk to usIs this only phishing training?
No. Phishing is an important topic, but awareness can also cover information sharing, account security, business payment checks and remote working. The content is selected around your organisation’s risks and responsibilities.
Do you run simulated phishing exercises?
We can discuss whether a carefully planned exercise is suitable. Scope, participants, approvals, communications and the way results will be used should be agreed before any simulation takes place.
Can we start with your free help sheets?
Yes. The phishing and suspicious email guide is a useful starting point for team discussions. Training can then build on the systems, reporting process and business situations specific to your organisation.
A useful starting point
Put the essentials into practice
Read the related guide online, or request a printable help sheet for your team.
Explore the related help sheetA more connected service
Bring it together with Momentum
Explore how support, protection and ongoing improvements can form part of one coordinated plan for your business.
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Make your next step clearer
Tell us about your current setup and what you want to improve. We will help you define a practical starting point.