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Learning & development

IT support for education and training organisations

Plan technology around teaching, administration and the people who keep learning organised.

Your working day

Make room for learning

Education and training bring together different users, devices and working patterns. A classroom, an administrative office and a remote teaching session may need different access, but all benefit from clear ownership and an understandable support process.

We can help review the business and staff IT that supports your organisation, then agree a practical plan for devices, accounts and collaboration. Existing internal teams and education-specific suppliers remain part of the conversation when responsibilities are defined.

Practical priorities

Where support can make a difference

Equipment planned around its use

Review which devices support teaching, preparation and administration. Identify ownership, condition and replacement priorities so that purchasing decisions reflect the work people need to do.

Accounts that follow the academic cycle

Plan account creation, role changes and removal around staff turnover and changes to provision. Where learner accounts are in scope, agree their administration and access requirements separately.

Clearer staff collaboration

Organise shared documents, communication and calendars in Microsoft 365. Give staff a more consistent way to find working information and manage access to team resources.

Improvements timed to the calendar

Plan maintenance and larger changes around teaching commitments, enrolment and other busy periods. Agree testing, handover and supplier involvement before a change becomes part of everyday use.

Planning a change

Preparing for the next term or intake

A term or course intake provides a useful point for reviewing device availability, staff accounts and planned application changes. Agree the people and systems involved early enough to schedule setup, testing and handover around teaching commitments. We can help organise the business IT work and identify dependencies on internal teams or platform suppliers. Record who will handle requests after the changes are introduced so that staff have a clear support route when the new timetable begins.

A useful first conversation

Make the priorities clear

Bring your device inventory, main applications and forthcoming term or course dates to the discussion. We can help turn recurring issues and replacement needs into a prioritised plan.

Discuss your IT requirements
  • Which IT issues most often interrupt teaching or administration?
  • What is handled internally and what belongs to an external supplier?
  • Which changes need to be completed before the next term or intake?
Bring the right services together

Support that connects

Your questions, answered

Questions about your IT

Something else on your mind?

Talk to us
Can you work with our existing IT team?

We can discuss co-managed support or a defined project with clear responsibilities. The useful starting point is where your team needs additional capacity, documentation or technical input.

Can you support our learning platform?

We can review how staff access the platform and agree support for the surrounding devices and accounts. Platform-specific administration and troubleshooting need to be scoped with the supplier.

Can you help prioritise spending?

A review can compare recurring support needs, equipment condition and planned changes. We can help identify the improvements that should come first and those that can be scheduled across a longer period.

Your next step

Let’s make the next step practical

Tell us what is working, what is slowing people down and where you need a clearer plan.

Start a conversationCall +44 20 4652 9726hello@stratadigitaladvisory.com
Talk to Strata

How can we help?

Choose the right route for your enquiry.

Existing client?Open the support portalLet’s talk about your businessStart a conversationPrefer to call?+44 20 4652 9726

Prefer email? Contact support or contact sales.